matteo-caroliHis research focuses on organizational sense-making, institutional theory and organizational knowledge. About the first topic, in the past fifteen years he has developed a substantial body of work on sensemaking and narratives, sensemaking and face games during social interaction, the interplay of cognitive, emotional and cultural sensemaking during processes of learning from errors, and the interplay of sensemaking and sensegiving processes during identity work. A recently published study focused on the sensemaking processes by which news organizations routinize the unexpected and manage breaking news. Moreover, in a recent keynote speech delivered at the EGOS PhD and junior Faculty Colloquium, he addressed the notion of ‘noise’ as a way of studying sensemaking in organizational and social settings. Regarding institutional theory, he is particularly interested in agency/structure dynamics, institutional logics, discursive approaches to institutions, legitimacy processes (acquisition, crisis, maintenance, repair), and the link between institutional and sensemaking theories. Work in this area (published and under way) covers discursive interaction and justification dynamics during controversies, collective agency and coordination in art worlds, legitimacy crises in organizational settings, and the interplay of legitimacy and impact in business schools. Finally, regarding organizational knowledge, he has done extensive research aimed at enhancing understanding of processes of knowing in the context of organizing. His research in this area has been informed by a conceptualization of knowing as a highly situational, relational, interactive, and contestable process. For example, in his book ‘Organizational knowledge in the making’, published by Oxford University Press, he has addressed core questions about how knowledge is created, utilized, legitimated, and institutionalized in the manufacturing setting of Fiat Auto in Italy. He is currently developing work on imagination in organizational settings and knowledge creation through strategic initiatives, and the role of high-level managers in coordinating knowledge transfer activities.