{"id":91905,"date":"2025-10-30T11:38:37","date_gmt":"2025-10-30T11:38:37","guid":{"rendered":"https:\/\/businessschool.luiss.it\/?p=91905"},"modified":"2025-11-14T14:31:41","modified_gmt":"2025-11-14T14:31:41","slug":"innovation-and-transformation-in-italys-state-general-accounting-department","status":"publish","type":"post","link":"https:\/\/businessschool.luiss.it\/en\/case-studies\/innovation-and-transformation-in-italys-state-general-accounting-department\/","title":{"rendered":"Innovation and Transformation in Italy\u2019s State General Accounting Department"},"content":{"rendered":"\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/businessschool.luiss.it\/wp-content\/uploads\/2025\/07\/Innovation-and-transformation-in-Italys-State-General-Accounting-Department.png\" alt=\"Innovation and Transformation\nin Italy\u2019s State General Accounting Department\" class=\"wp-image-94045\" style=\"width:320px;height:auto\" srcset=\"https:\/\/businessschool.luiss.it\/wp-content\/uploads\/2025\/07\/Innovation-and-transformation-in-Italys-State-General-Accounting-Department.png 1000w, https:\/\/businessschool.luiss.it\/wp-content\/uploads\/2025\/07\/Innovation-and-transformation-in-Italys-State-General-Accounting-Department-810x810.png 810w, https:\/\/businessschool.luiss.it\/wp-content\/uploads\/2025\/07\/Innovation-and-transformation-in-Italys-State-General-Accounting-Department-450x450.png 450w, https:\/\/businessschool.luiss.it\/wp-content\/uploads\/2025\/07\/Innovation-and-transformation-in-Italys-State-General-Accounting-Department-768x768.png 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Authors:<\/strong> Giulia Peruzzi, Paolo Spagnoletti.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><\/p>\n\n\n\n<p><p style=\"display:none;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p><\/p>\n\n\n\n<p><strong>Abstract:<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">In recent years, Italy\u2019s Ragioneria Generale dello Stato (RGS) &#8211; the State General Accounting Department &#8211; has faced significant pressure to modernize and standardize its operational processes. As a key institution within the Italian Public Administration (PA), RGS is responsible for overseeing the financial transactions of the government, ensuring fiscal compliance, and providing vital support to both Parliament and government agencies. Given these responsibilities, innovation and digital transformation are no longer optional, but essential for operational efficiency and sustainability. In response to these challenges, RGS launched the i-lab Program, a groundbreaking initiative designed to foster innovation through experimentation, collaboration, and co-Design.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">The program was spearheaded by the Ispettorato Generale per l\u2019informatica e l\u2019innovazione tecnologica (IGIT), the General Inspectorate for Information Technology and Technological Innovation within RGS, which aimed to drive digital and organizational transformation across Italy\u2019s public institutions. This teaching case explores how the i-lab Program initiated long-term structural change within RGS, emphasizing the cultural and operational impacts of innovation in Public Administration. Through the dual lens of a public entity and a complex organization, this case study highlights key lessons from the i-lab journey that are relevant to any organization, public or private, seeking to foster innovation.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><a class=\"button arr featured-links\" href=\"https:\/\/businessschool.luiss.it\/wp-content\/uploads\/2025\/07\/Spagnoletti_MEF_case_01.pdf\" title=\"\">Download Case Study<\/a> <\/p>\n\n\n\n<p><a class=\"button arr featured-links\" href=\"https:\/\/businessschool.luiss.it\/en\/innovation-and-transformation-in-italys-state-general-accounting-department-teaching-notes\/\" title=\"\">Request Teaching Notes<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Authors: Giulia Peruzzi, Paolo Spagnoletti.<\/p>\n","protected":false},"author":5,"featured_media":94046,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"twitterCardType":"","cardImageID":0,"cardImage":"","cardTitle":"","cardDesc":"","cardImageAlt":"","cardPlayer":"","cardPlayerWidth":0,"cardPlayerHeight":0,"cardPlayerStream":"","cardPlayerCodec":"","footnotes":""},"categories":[1189],"tags":[1456,1458,1635,1636],"Master":[],"class_list":["post-91905","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","tag-digitalization-en","tag-innovation-en","tag-modernize","tag-pa-2"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/businessschool.luiss.it\/en\/wp-json\/wp\/v2\/posts\/91905","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businessschool.luiss.it\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businessschool.luiss.it\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businessschool.luiss.it\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/businessschool.luiss.it\/en\/wp-json\/wp\/v2\/comments?post=91905"}],"version-history":[{"count":6,"href":"https:\/\/businessschool.luiss.it\/en\/wp-json\/wp\/v2\/posts\/91905\/revisions"}],"predecessor-version":[{"id":94987,"href":"https:\/\/businessschool.luiss.it\/en\/wp-json\/wp\/v2\/posts\/91905\/revisions\/94987"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businessschool.luiss.it\/en\/wp-json\/wp\/v2\/media\/94046"}],"wp:attachment":[{"href":"https:\/\/businessschool.luiss.it\/en\/wp-json\/wp\/v2\/media?parent=91905"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businessschool.luiss.it\/en\/wp-json\/wp\/v2\/categories?post=91905"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businessschool.luiss.it\/en\/wp-json\/wp\/v2\/tags?post=91905"},{"taxonomy":"Master","embeddable":true,"href":"https:\/\/businessschool.luiss.it\/en\/wp-json\/wp\/v2\/Master?post=91905"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}