Customer Experience Management Master in Marketing Management
Customer Experience Management
Master in Marketing Management

Length

12 months

Language

English

Milan

26 Sep '22

Fee

16,000 €

The Major in Customer Experience Management aims at providing a real understanding of the customer and the variables that influence its experience in the multiple interactions with the company.
Customer Experience Management Master in Marketing Management
Customer Experience Management
Master in Marketing Management

Length

12 months

Language

English

Milan

26 Sep '22

Fee

16,000 €

The Major in Customer Experience Management aims at providing a real understanding of the customer and the variables that influence its experience in the multiple interactions with the company.
Tuition and funding

Tuition 

Tuition for the Master in Marketing Management – Major in Customer Experience Management is €16,000. Payment is made in three instalments. Tuition includes materials and access to all Luiss Business School facilities.

Scholarships 

Luiss Business School offers deserving candidates up to 3 partial scholarships (covering up to 25% of the tuition fee). The scholarships will be granted based on meritAll candidates will be considered. 

Candidates will be assessed on: 

  • Academic track record (final grade, GPA) 
  • Admission test scores 
  • English proficiency 
  • Technical competences (Office, Adobe, etc.) 
  • Proven expertise or personal acknowledgement 
  • Certifications 
  • International experience 

Scholarship for Tutorship

Luiss Business School offers a scholarship equal to 50% of the total master’s fee for the assignment of the role of classroom tutor.

The classroom tutor, selected among the enrolled students, collaborates with the organisational staff by carrying out, during the Master, a specific facilitator role.

The Tutor is an immediate contact person for the classroom, noting the needs expressed by the students and reporting them to the project managers who will thus benefit from official and timely feedback.

For more details on the requirements and application process, please consult the informative sheet.

Fee waivers 

Luiss Business School offers several fee waivers options: 

  • Participants who have already attended a Luiss Business School programme or are Luiss Guido Carli graduates are entitled to a 10% fee reduction. 
  • Any company (or VAT holder) that enrols one individual is entitled to a 10% fee reduction. 
  • Any company (or VAT holder) that enrols multiple individuals in the same programme is entitled to a 20% fee reduction. 
  • 10% Early Bird. Participants who enrol by April 29, 2022 will be entitled to a 10% fee reduction.
  • 5% Early Bird. Participants who enrol by June 24, 2022 will be entitled to a 5% fee

Waivers cannot be combined with any other waiver, scholarship or sponsorship support. 

Other financial aid 

All candidates can independently: 

  • Obtain a loan at favourable rates from selected credit institutions through agreements with Luiss Guido Carli. For further information, please e-mail masterluissbs@luiss.it or fill in the form and send it to masterluissbs@luiss.itafter admission. 
  • Apply for external scholarships 
  • Seek funding from their current or future employer 

INPS scholarships 

The publication date of the call for scholarships offered by the Italian National Welfare Institute (INPS) has yet to be defined by the institution. 

For more details, please e-mail recruitmentluissbs@luiss.it